Privacy Policy
Last updated: 27/01/2026
This Privacy Policy explains how personal data is collected, used, and protected when you visit or interact with this website.
1. Who We Are
CCTVPro.AI is a trading name of London Infrastructure Solutions LLP.
London Infrastructure Solutions LLP is the Data Controller for the purposes of UK data protection legislation in relation to this website.
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details provided on this website.
2. Legal Framework
We process personal data in accordance with:
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The UK General Data Protection Regulation (UK GDPR)
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The Data Protection Act 2018
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Guidance issued by the Information Commissioner’s Office (ICO)
We are committed to ensuring that personal data is processed lawfully, fairly, transparently, and securely.
3. Information We Collect
3.1 Information You Provide Voluntarily
We collect personal information when you:
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Submit an enquiry via a contact form
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Contact us by email or telephone
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Subscribe to communications or updates
This may include:
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Your name
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Email address
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Telephone number
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Organisation name
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Any information you include in your message
You are under no obligation to provide personal data, but doing so may be necessary for us to respond to enquiries or provide services.
3.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address (anonymised where possible)
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Browser type and version
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Device and operating system
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Pages visited and time spent on the site
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Referring website
This information is used for website analytics and performance monitoring.
4. How We Use Your Information
We use personal data for the following purposes:
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Responding to enquiries and requests
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Providing information about our services
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Improving website functionality and user experience
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Monitoring website performance and usage
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Managing client and supplier relationships
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Complying with legal or regulatory obligations
We do not sell or rent personal data to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we process personal data on one or more of the following lawful bases:
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Consent – where you have actively submitted information or opted in to communications
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Legitimate interests – where processing is necessary to operate and improve our website or respond to enquiries
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Legal obligation – where we are required to process data to comply with the law
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
7. Third-Party Services Used on This Website
We use the following third-party services, which may process personal data on our behalf:
7.1 Google Analytics (via MonsterInsights)
We use Google Analytics to analyse website traffic and usage. MonsterInsights acts as a connector between WordPress and Google Analytics.
Google Analytics collects anonymised data such as:
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Pages visited
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Time spent on pages
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Device and browser information
Google Analytics may set cookies to collect this information. IP anonymisation is enabled where possible.
Google’s Privacy Policy:
https://policies.google.com/privacy
7.2 Google Maps
Embedded Google Maps may be used to display location-based information.
Google Maps may collect usage data and set cookies in accordance with Google’s privacy policies.
7.3 Contact Form 7
We use Contact Form 7 to manage enquiries submitted via website forms.
Information submitted through forms is:
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Sent via email to authorised recipients
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Stored only for as long as necessary to respond
Form submissions are not used for marketing unless explicit consent is given.
7.4 Akismet Anti-Spam
Akismet is used to protect our website from spam submissions.
Akismet may process:
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IP address
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User agent
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Referrer information
Akismet’s Privacy Policy:
https://automattic.com/privacy/
7.5 Brevo (formerly Sendinblue)
We use Brevo to manage email communications and mailing lists.
If you subscribe to communications:
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Your name and email address may be stored by Brevo
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Emails are only sent where you have opted in or where there is a legitimate business relationship
You may unsubscribe at any time using the link in our emails.
Brevo Privacy Policy:
https://www.brevo.com/legal/privacypolicy/
8. Data Sharing
We do not share personal data with third parties except:
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Where required to deliver services (e.g. email platforms)
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Where legally required
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Where necessary for legitimate business operations
All third-party processors are required to handle data in accordance with UK GDPR.
9. Data Storage and Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
Data is stored securely and access is limited to authorised personnel only.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
11. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
Requests can be made using the contact details on this website.
12. Complaints
If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be amended accordingly.